Testimonials

June 11, 2024

"John and Cody were informative, helpful, and efficient. We had a couple of complicated jobs and they worked together to find the best and least expensive solution. I highly recommend them."
April 30, 2024

"John was great! Came quickly on a Saturday night for a water leak. He was back first thing Monday morning as promised. Obviously very knowledgeable and trustworthy. Appreciated him and Cody getting us fixed up!"
January 22, 2024

"John was so kind and walked me through problem with frozen cold line for washer. I turned on washer and felt cold water then went totally hot water. I really thought I might have made a problem worse. He explained what to disconnect and use space heater. After two hours water was running. No burst pipe! He took the time to listen, stay on the line and guide me through. We have used Hansen before. They are always timely, stay in touch and let you know they will show up. This was different because, he took time, when he didn't have to and said call him back and he would be there to help. He was there for us. His kindness and support is above and beyond any company I have ever used!"
January 15, 2024

"I called asking about coming out to fix some frozen pipes. I explained the issue and they told me they could come out at noon. About 20 minutes later he called me again and asked more questions and walked me through what I could do in the house to possibly fix it myself. I was able to text him pictures and he helped me get my water working again all over the phone! Very kind and patient man just wanting to help."
January 13, 2024

"John was awesome to deal with! I had a leak in main drain pipe, right before all this freezing weather. I called several other companies and all I got was gatekeepers telling me they didn’t know when they could get to it. When I called Hansen, John himself answered and actually walked me through the fix over the phone. Highly recommend John!!"